Taking care of your home

Receiving and paying electronic invoices is normal!

Still waiting for our bill to arrive in your home mailbox every month? Don’t waste your time, use your e-invoice now!

How do I do it?

You can access your electronic invoice anytime by logging into the self-service system mano.civinity.lt

You can also receive your e-invoice by email, just subscribe to it by sending us an email at [email protected]

Let the postman carry your loved ones’ letters and receive your bills in a simple, fast and modern way!

Please be informed that the heating is connected in all apartment blocks under our management. We are receiving an increase in the number of calls from you about radiators that are not heating up, so not all calls can be answered immediately by our customer service team.

Sorry for the inconvenience. We are working hard to make sure that you can enjoy the warmth in your home as soon as possible – our team will continue working over the weekend.

Our partner GENERAL FINANCING BANK offers all Civinity Namai clients exclusive terms and conditions for consumer loans for home repairs or renovations. To take advantage of this offer, please fill in the loan request form at https://www.gfbankas.lt/CIVINITY/

Please be informed that the heating season in Klaipėda and Palanga will start on 18-10-2023. We will start heating your house within 3 calendar days from the start of the heating season. However, we will make every effort to switch on the heating sooner.

When the heating season starts, there are often inconveniences caused by unevenly warming radiators. In order to ensure a smoother start to the heating season, we kindly ask the residents of the upper floors to take care of the radiator draining procedure. If you are not sure how to do this, please contact Civinity Customer Service at 8-700-55188.

We would like to inform you that the heating season in Kaunas and Vilnius starts on 16-10-2023. In accordance with the decrees of the mayors of the municipalities, we are starting to heat your home. This will happen within 5 calendar days in Kaunas and within 3 days in Vilnius. But we will do everything we can to get you warm as soon as possible.

At the beginning of the heating season, you often experience inconveniences due to unevenly warming radiators. To make sure everything runs smoothly, we invite our customers who live upstairs to have their radiators cleaned. If you are not experienced in this area or do not know how to do it, please contact Civinity’s Customer Service Center at 8-700-55188.